If you wish to return a new item, please contact us within 14 days of receipt of your item, on sales@rainwriter.co.nz. Returned items must be in original condition, in original packaging. All shipping expenses will be the responsibility of the buyer.

FREE Shipping within New Zealand 
In stock items are usually shipped the same day, but no longer than 3 business days of receipt of payment. We ship via NZ Post with tracking numbers. If your item is back-ordered or a custom order, we will notify you of the expected ship date as soon as possible